A. Crivelli Subaru - Privacy Policy
Effective Date: August 3, 2026
1. Introduction
A. Crivelli Subaru ("Crivelli," "we," "our," or "us") respects your privacy. This Privacy Policydescribes how we collect, use, share, and protect personal information when you visitacrivellisubaru.com (the "Site"), or when you engage with us as a sales, service, finance, orparts customer. By using the Site or providing us with your information, you agree to thepractices described in this Policy.
2. Information We Collect
Identifiers and contact information. Name, mailing address, phone number, and email addressyou provide through our forms, by phone, or in person.
Vehicle and transaction information. Vehicle make/model/trim interest, trade-in details, VIN,mileage, and service or repair history.
Financial information. Income, employment, and credit-related information you submit through afinance application, used solely to evaluate that application and shared as necessary with ourlending partners. Separate privacy policy and terms acceptance required at applicationsubmission.
Online and device information. IP address, browser and device type, pages viewed, referringand exit pages, and session activity, collected automatically through cookies and similartechnologies when you visit the Site.
Communications data. Records of your interactions with us, including emails, phone calls, andany information you voluntarily provide in messages to our team.
SMS data. If you opt in, your mobile number, the date and time of your consent, and records ofmessages sent and received.
3. How We Use Your Information.
We use the information described above to: respond to sales, trade-in, finance, and serviceinquiries; process finance applications with our lending partners; schedule and manage serviceand parts appointments; communicate with you by phone, email, or text; send you marketingcommunications by email, and by text if you have separately opted in; operate, secure, andimprove the Site, including through analytics and advertising technology; fulfill legal andmanufacturer obligations, including recalls and warranty administration with Subaru of America;and detect and prevent fraud..
4. How We Share Your Information
We share personal information only as follows:
● With lending institutions and financing partners, solely to process and evaluate financeapplications.
● With Subaru of America and authorized manufacturer partners, for warranty, recall, andcustomer-satisfaction purposes.
● With service providers who host our Site, operate our customer relationshipmanagement systems, or deliver email and SMS communications on our behalf, for thepurpose of providing those services to us.
● With our advertising, analytics, and identification technology partners described inSection 5, who process this information to help us deliver advertising, analytics, andvisitor-identification services on our behalf.
● As required to comply with the law, a court order, or a governmental request.
● In connection with a merger, acquisition, or sale of business assets, as part of thetransferred assets.
We do not sell your personal information.
5. Cookies, Analytics, and Advertising Technology
We use cookies, tags, and similar tracking technologies to operate the Site and understand howit's used. These fall into two categories:
Analytics technologies. We use website analytics tools to measure Site traffic and performance,including pages visited, time on page, referring and exit pages, and general device, browser,and location information. This helps us understand how visitors use the Site and where toimprove it.
Advertising and identification technologies.
We use a visitor-identification and retargeting pixelon the Site, operated on our behalf by a marketing technology partner. This partner works withus to provide this service and processes the information to deliver it on our behalf. This pixelmay collect your IP address, device identifiers, and browsing activity on the Site, and may matchthat activity to your name, contact information, and demographic information from publiclyavailable or licensed data sources, in order to resolve you as a Site visitor and deliver morerelevant advertising to you on other websites and platforms. We may also use standardadvertising and social media pixels, which may track pages viewed, actions taken on the Site(such as form submissions or button clicks), and unique browser or device identifiers, in order tomeasure the performance of our advertising and deliver retargeted ads to you across socialmedia platforms, other platforms and websites.
You can manage your cookies permissions through your browser settings.
6. Text Messaging (SMS)
A. Crivelli Subaru operates an SMS messaging program for sales, service, and marketingcommunications. By providing your mobile phone number and checking the SMS consent boxon the Site, you expressly consent to receive text messages from A. Crivelli Subaru at thenumber provided. You must be 18 years of age or older to opt in. Consent to receive SMSmessages is not required to make a purchase or receive service.
What we collect: Mobile phone number, opt-in consent, consent date and time, and records ofmessages sent and received.
How we use it: To send transactional communications including appointment confirmations,sales and service updates, and application status notifications, and - if you separately opt in -marketing messages about inventory, specials, and incentives.
NO SHARING: We will not sell, rent, trade, transfer, or share your mobile phone number or SMSopt-in consent with any third party or affiliate for any purpose, including marketing. Mobile phonenumbers and SMS opt-in consent collected through this program will not be shared with thirdparties under any circumstances.
Information may be accessible to subcontractors who support delivery of this program - suchas our customer relationship management provider (CRM), website and text messaging platformproviders.
Message frequency: Varies based on inquiry and appointment activity. Standard message anddata rates may apply. Carriers are not liable for delayed or undelivered messages.
Opt-out: Reply STOP to any message at any time. You will receive one confirmation and nofurther messages will be sent. Reply START to re-subscribe. Reply HELP or contact____@acrivellisubaru.com or (814) 670-1101 for support.
7. Email Communications
We may email you about your inquiry, appointment, or account, as well as marketingcommunications about inventory, specials, and incentives. Every marketing email includes a linkto unsubscribe, and we will honor unsubscribe requests promptly. We do not sell or share youremail address with third parties for their own independent marketing purposes.
8. Your Privacy Rights and Choices
You may contact us at any time to: ask what personal information we've collected about you;correct inaccurate information; request deletion of your information; request a copy of yourinformation; opt out of marketing communications; or withdraw any consent you've given us. Toexercise any of these, contact us using the information below.
9. Data Security and Retention
We maintain reasonable administrative, technical, and physical safeguards designed to protectyour personal information against unauthorized access, use, or disclosure. We retain personalinformation only as long as necessary to fulfill the purposes described in this Policy and to meetour legal obligations. No method of transmission or storage is completely secure, and we cannotguarantee absolute security.
10. Children's Privacy
The Site is not directed to, and we do not knowingly collect personal information from, childrenunder the age of 13.
11. Third-Party Links
The Site may link to third-party websites, including Subaru of America and our lending partners.We are not responsible for the privacy practices of those sites and encourage you to reviewtheir policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The Effective Date above will reflect themost recent revision. Your continued use of the Site after a change becomes effectiveconstitutes your acceptance of the update.
13. Governing Law
This Policy is governed by the laws of the Commonwealth of Pennsylvania. Any disputes arisingunder this Policy are subject to the dispute resolution procedures set forth in our Terms of Use.
Contact Us
A. Crivelli Subaru 768 Allegheny Blvd, Franklin, PA 16323 Phone: (814) 670-1101 Email:____@acrivellisubaru.com
Effective Date: August 3, 2026
1. Introduction
A. Crivelli Subaru ("Crivelli," "we," "our," or "us") respects your privacy. This Privacy Policydescribes how we collect, use, share, and protect personal information when you visitacrivellisubaru.com (the "Site"), or when you engage with us as a sales, service, finance, orparts customer. By using the Site or providing us with your information, you agree to thepractices described in this Policy.
2. Information We Collect
Identifiers and contact information. Name, mailing address, phone number, and email addressyou provide through our forms, by phone, or in person.
Vehicle and transaction information. Vehicle make/model/trim interest, trade-in details, VIN,mileage, and service or repair history.
Financial information. Income, employment, and credit-related information you submit through afinance application, used solely to evaluate that application and shared as necessary with ourlending partners. Separate privacy policy and terms acceptance required at applicationsubmission.
Online and device information. IP address, browser and device type, pages viewed, referringand exit pages, and session activity, collected automatically through cookies and similartechnologies when you visit the Site.
Communications data. Records of your interactions with us, including emails, phone calls, andany information you voluntarily provide in messages to our team.
SMS data. If you opt in, your mobile number, the date and time of your consent, and records ofmessages sent and received.
3. How We Use Your Information.
We use the information described above to: respond to sales, trade-in, finance, and serviceinquiries; process finance applications with our lending partners; schedule and manage serviceand parts appointments; communicate with you by phone, email, or text; send you marketingcommunications by email, and by text if you have separately opted in; operate, secure, andimprove the Site, including through analytics and advertising technology; fulfill legal andmanufacturer obligations, including recalls and warranty administration with Subaru of America;and detect and prevent fraud..
4. How We Share Your Information
We share personal information only as follows:
● With lending institutions and financing partners, solely to process and evaluate financeapplications.
● With Subaru of America and authorized manufacturer partners, for warranty, recall, andcustomer-satisfaction purposes.
● With service providers who host our Site, operate our customer relationshipmanagement systems, or deliver email and SMS communications on our behalf, for thepurpose of providing those services to us.
● With our advertising, analytics, and identification technology partners described inSection 5, who process this information to help us deliver advertising, analytics, andvisitor-identification services on our behalf.
● As required to comply with the law, a court order, or a governmental request.
● In connection with a merger, acquisition, or sale of business assets, as part of thetransferred assets.
We do not sell your personal information.
5. Cookies, Analytics, and Advertising Technology
We use cookies, tags, and similar tracking technologies to operate the Site and understand howit's used. These fall into two categories:
Analytics technologies. We use website analytics tools to measure Site traffic and performance,including pages visited, time on page, referring and exit pages, and general device, browser,and location information. This helps us understand how visitors use the Site and where toimprove it.
Advertising and identification technologies.
We use a visitor-identification and retargeting pixelon the Site, operated on our behalf by a marketing technology partner. This partner works withus to provide this service and processes the information to deliver it on our behalf. This pixelmay collect your IP address, device identifiers, and browsing activity on the Site, and may matchthat activity to your name, contact information, and demographic information from publiclyavailable or licensed data sources, in order to resolve you as a Site visitor and deliver morerelevant advertising to you on other websites and platforms. We may also use standardadvertising and social media pixels, which may track pages viewed, actions taken on the Site(such as form submissions or button clicks), and unique browser or device identifiers, in order tomeasure the performance of our advertising and deliver retargeted ads to you across socialmedia platforms, other platforms and websites.
You can manage your cookies permissions through your browser settings.
6. Text Messaging (SMS)
A. Crivelli Subaru operates an SMS messaging program for sales, service, and marketingcommunications. By providing your mobile phone number and checking the SMS consent boxon the Site, you expressly consent to receive text messages from A. Crivelli Subaru at thenumber provided. You must be 18 years of age or older to opt in. Consent to receive SMSmessages is not required to make a purchase or receive service.
What we collect: Mobile phone number, opt-in consent, consent date and time, and records ofmessages sent and received.
How we use it: To send transactional communications including appointment confirmations,sales and service updates, and application status notifications, and - if you separately opt in -marketing messages about inventory, specials, and incentives.
NO SHARING: We will not sell, rent, trade, transfer, or share your mobile phone number or SMSopt-in consent with any third party or affiliate for any purpose, including marketing. Mobile phonenumbers and SMS opt-in consent collected through this program will not be shared with thirdparties under any circumstances.
Information may be accessible to subcontractors who support delivery of this program - suchas our customer relationship management provider (CRM), website and text messaging platformproviders.
Message frequency: Varies based on inquiry and appointment activity. Standard message anddata rates may apply. Carriers are not liable for delayed or undelivered messages.
Opt-out: Reply STOP to any message at any time. You will receive one confirmation and nofurther messages will be sent. Reply START to re-subscribe. Reply HELP or contact____@acrivellisubaru.com or (814) 670-1101 for support.
7. Email Communications
We may email you about your inquiry, appointment, or account, as well as marketingcommunications about inventory, specials, and incentives. Every marketing email includes a linkto unsubscribe, and we will honor unsubscribe requests promptly. We do not sell or share youremail address with third parties for their own independent marketing purposes.
8. Your Privacy Rights and Choices
You may contact us at any time to: ask what personal information we've collected about you;correct inaccurate information; request deletion of your information; request a copy of yourinformation; opt out of marketing communications; or withdraw any consent you've given us. Toexercise any of these, contact us using the information below.
9. Data Security and Retention
We maintain reasonable administrative, technical, and physical safeguards designed to protectyour personal information against unauthorized access, use, or disclosure. We retain personalinformation only as long as necessary to fulfill the purposes described in this Policy and to meetour legal obligations. No method of transmission or storage is completely secure, and we cannotguarantee absolute security.
10. Children's Privacy
The Site is not directed to, and we do not knowingly collect personal information from, childrenunder the age of 13.
11. Third-Party Links
The Site may link to third-party websites, including Subaru of America and our lending partners.We are not responsible for the privacy practices of those sites and encourage you to reviewtheir policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The Effective Date above will reflect themost recent revision. Your continued use of the Site after a change becomes effectiveconstitutes your acceptance of the update.
13. Governing Law
This Policy is governed by the laws of the Commonwealth of Pennsylvania. Any disputes arisingunder this Policy are subject to the dispute resolution procedures set forth in our Terms of Use.
Contact Us
A. Crivelli Subaru 768 Allegheny Blvd, Franklin, PA 16323 Phone: (814) 670-1101 Email:____@acrivellisubaru.com
A. Crivelli Subaru
768 Allegheny Blvd
Franklin, PA 16323
- Sales: (814) 670-1101
- Service: (814) 670-1101
- Parts: (814) 670-1101
Hours
- Monday 09:00am - 08:00pm
- Tuesday 09:00am - 05:00pm
- Wednesday 09:00am - 05:00pm
- Thursday 09:00am - 08:00pm
- Friday 09:00am - 08:00pm
- Saturday 09:00am - 04:00pm
- Sunday Closed
